We may collect the following information when you use our services:

• Full name
• Phone number
• Email address
• Pickup and drop-off locations
• Reservation details
• Flight information (for airport transfers)
• Payment and billing information
• Business information (for corporate accounts)
• IP address, browser type, device information, and website usage data

Your information is used to:

• Process and manage reservations
• Provide chauffeur and transportation services
• Coordinate airport transfers, hourly, intercity, and rental bookings
• Communicate booking confirmations and updates
• Process payments and issue refunds
• Improve our website and customer experience
• Respond to customer inquiries
• Prevent fraud and maintain service security
• Comply with legal and regulatory requirements

Payments are processed through secure third-party payment providers. Chuffer Partners does not store your complete credit or debit card information on our servers.

We do not sell, rent, or trade your personal information.

We may share information only with:

• Professional chauffeurs assigned to your reservation
• Trusted dispatch and operational partners
• Payment processing providers
• Technology service providers that support our operations
• Government authorities when required by law

All third-party partners are expected to maintain appropriate confidentiality and security standards.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze visitor traffic
• Remember user preferences
• Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

With your consent, we may send promotional emails, special offers, or service updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

We retain personal information only for as long as necessary to:

• Complete your reservation
• Maintain business records
• Meet legal, accounting, and tax obligations
• Resolve disputes and enforce our agreements

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Request a copy of your information
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, please contact us.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 13 years of age.

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.

Eligible residents may request access to, correction of, or deletion of certain personal information, subject to legal exceptions.

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.